23ZERO Warranty and Repairs
23ZERO tests all of its products to the highest of standards to ensure they last in the most challenging of outdoor conditions. We proudly take responsibility for the high quality of our range of products.
If you find that one of our products doesn't function properly simply contact us using the below form stating the item and issue along with a photo, and in most cases we will either repair it or exchange it free of charge. In other cases, we will provide the necessary repairs for a reasonable fee. Please understand that we will not be able to repair damage caused by unreasonable usage, or in some cases, the natural lifespan of the product.
Warranty: 23ZERO provides 12 months manufacturers warranty for Roof top tents and Recovery Gear and 24 months on our Swags. This covers all materials, craftsmanship and parts but does not cover ordinary wear and tear or damage caused by improper use, storm damage, improper cleaning and storage or accidents.